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Join one of the fastest growing vacation ownership companies in the world, Diamond Resorts International®
Imagine a Career Focused on Improving Lives Through the Power of Vacations!
DIAMOND RESORTS INTERNATIONAL® OFFERS:
• Competitive Compensation
• Outstanding Benefits (Medical, Dental, 401K w/ Company Matching)
• Qualified Sales Leads
• Resort Privilege Program (eligibility for travel discounts)
• Industry Leading Training Program
• Eligibility for our tuition assistance program
• Real Opportunities for Growth!
If you are passionate about providing a product that you believe in, then partner with a global leader in the industry and start delivering Vacations for Life® today!
The Site Support Training Manager performs and implements daily training at the local level.
The Trainer assists new Vacation Counselors with on-boarding, growth, and development for consistent transition from the new hire training onto the sales floor. In addition, the Trainer works directly with new hires for the first 60 to 120 days of employment to assist with retention and long term development of new team members and closing of sales.
The Trainer provides resources in mentoring, coaching, and sales techniques and successfully follows the corporately approved training curriculum.
Provides immediate supervision to direct reports.
Oversees and controls the work performance of others in a close working relationship, often in the same room or close proximity.
A portion of the time may be spent performing individual tasks similar to those performed by direct reports.
May participate in the interview, selection and training processes, as assigned.
May be responsible for assigning work to direct reports, reviewing results in accordance to policies and procedures, and providing recommendations to management.
LICENSE & CERTIFICATIONS
Valid Real Estate License, as required by state law.
SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Specific skills and abilities include, but are not limited to the following:
Must be an effective communicator, with excellent oral and written skills to be able to improve current sales processes through mentoring of site Sales managers.
Able to take over and close sales.
Computer proficiency in Microsoft Word, Excel and Outlook.
Understand how to develop and implement business strategies.
Excellent customer service skills.
Proficient in time management; the ability to organize and manage multiple priorities.
Ability to take initiative and effectively adapt to changes.
Able to establish and maintain a cooperative working relation.
Ability to interpret and create spreadsheets.
Able to use sound judgment; work independently, with minimal supervision.
Competent in public speaking.
Performs well with frequent interruptions and/or distractions.
Intermediate math skills.
Equal Opportunity Employer